Contacts

We have provided you with a list of resources for questions you may have regarding any of the benefit plans offered.


Health and Wellness Contacts
Alight Solutions
CPChem Benefits Service Center

Your Journey to Wellness (2026)

Well-Being Reimbursement Account (2026)

Dependent Verification Center
1-833-964-3575

1-833-964-3575

1-833-964-3575

1-800-725-5810

Monday – Friday,
8:00 AM – 5:00 PM CT
digital.alight.com/cpchem
Active Health (2025)
Wellness Program 1-877-489-9398
Airrosti
Musculoskeletal/Joint Pain Program 1-800-404-6050 www.airrosti.com
BlueCross BlueShield
Medical Plan 1-800-240-6430

Monday – Friday,
8:00 AM – 6:00 PM CT
www.bcbstx.com
Dental Plan 1-877-442-4207

Monday – Friday,
8:00 AM – 6:00 PM CT
www.bcbstx.com
24/7 Nurseline 1-800-581-0368

24 Hours/7 Days a week
www.bcbstx.com
BlueCross BlueShield
MDLIVE 1-888-680-8646 www.mdlive.com/bcbstx
Behavioral Health 1-800-528-7264 www.bcbstx.com
Fitness Program 1-888-762-2583 www.bcbstx.com
Care.com & LifeMart
  • Caregiver Finder
  • Employee discounts
1-866-814-1638 cpchem.care.com
Cigna Global
Expat Plans:
  • Medical Plan
  • Dental Plan
  • Employee Assistance Plan
  • Behavioral Health
Toll-Free: 1-800-441-2668

Direct: 1-302-797-3100 (collect calls accepted)

24 Hours/7 Days a week
www.cignaenvoy.com
CVS Caremark
Prescription Drug Plan Customer Service: 1-855-305-3028

24 Hours/7 Days a week

Specialty Pharmacy: 1-800-237-2767

Prior Authorization Dept: 1-800-294-5979

PrudentRx: 1-800-578-4403
www.caremark.com

Specialty Pharmacy: www.cvsspecialty.com
Fidelity
Health Savings Account 1-866-771-5225 www.netbenefits.com
Health Advocate
  • Advocacy Program
  • Employee Assistance Program (EAP)
  • Perks at Work
1-866-799-2691 HealthAdvocate.com/CPChem
Inspira
  • Flexible Spending Accounts
  • Well-Being Reimbursement Account (2025)
  • Retiree Reimbursement Account
  • COBRA
  • COBRA and retiree billing
Flexible Spending Accounts/Well-Being Reimbursement Account/RRA:
1-888-678-8242

Monday – Friday,
7:00 AM – 7:00 PM CT

COBRA/Retiree Billing:
1-888-678-7835

Send COBRA and retiree direct bill payments to:

Inspira Financial
P.O. Box 953374
St. Louis, MO 63195-3374
www.inspirafinancial.com
MetLife
Critical Illness Plan 1-800-438-6388 metlife.pathfactory.com/cpchem
AXA Travel Assistance – concierge (AD&PL Insurance, 100+ miles from home) 1-800-454-3679 metlife.mytripcompanion.us
Conversion/Portability through Barnum Financial Group 1-877-275-6387 metlife.com/landing/transition-solutions/continuation
MetLife
Income Protection Plans
  • Basic Life Insurance
  • Supplemental Life Insurance
  • Basic AD&PL Insurance
  • Supplemental AD&PL Insurance
  • Business Travel Accident Insurance
  • Long-Term Disability
1-833-964-3575 digital.alight.com/cpchem
Progyny
  • Women’s/Men’s Health
  • Family Planning
1-833-233-0717 progyny.com/benefits
Quest Diagnostics
Biometric Screening 1-855-623-9355 My.QuestForHealth.com
Rx Savings Solutions
Prescription Drug Savings 1-800-268-4476 rxsavingssolutions.com
Teladoc (formerly Livongo)
Diabetes Management Program 1-800-835-2362 TeladocHealth.com/Register/CPCHEM
VSP
Vision PLUS Plan 1-800-877-7195

Monday – Saturday,
8:00 AM – 7:00 PM CT
www.vsp.com
Wondr
Weight Management Program 1-855-999-7549 wondrhealth.com/cpchem
Retirement and Financial Planning Contacts
Fidelity
Chevron Phillips Pension and Savings Service Center
  • 401(k)
  • Retirement
  • Financial Wellness Checkup
1-866-771-5225 www.netbenefits.com
Other Benefits Contacts
MetLife Legal
Group Legal Plan 1-800-821-6400 info.legalplans.com

www.metlife.com/cpchem