International Contacts

Here’s a list of important phone numbers and Web sites to help you with any issues that may arise during your international assignment.


For... Contact...
Medical and Dental Issues
  • Cigna Global at 1-800-441-2668 (if dialing internationally use that country’s AT&T access code) or 1-302-797-3100 (collect calls accepted)
  • www.cignaenvoy.com
  • If the issue isn’t resolved, contact the CPChem Benefits Service Center at 1-833-964-3575
Other Health/Welfare Issues and Updating Dependent Data
401(k) and Retirement Issues
International Employee Assistance Program (IEAP)
  • Cigna Global at 1-800-441-2668 or 1-302-797-3100 (collect calls accepted) — ask to be transferred to IEAP
HR, Payroll and Personal Data Changes
  • CPChem Benefits Service Center at 1-833-964-3575
MetLife Life Insurance/LTD
  • CPChem Benefits Service Center at 1-833-964-3575